Services
Optimizing processes, maximizing impact: The Strategic Planning and Process Team advantage
Our goal is to help your team visualize its strategic goals. Our process empowers your team to own the solutions and work to achieve objectives. We will help you create a roadmap to advance your initiatives and achieve excellence.
We deliver:
- Strategic thinking for your organization’s needs
- Solutions from your team
- Expert facilitation for objective conversations
- Skills and knowledge in process alignment
We serve the U community as internal consultants
- Academic departments
- Academic Affairs
- Facilities
- Graduate School
- Human Resources
- Office of the Senior Vice President
- School of Medicine
- Student Affairs
- University Information Technology
Strategic planning: Creating a shared understanding
When teams share a vision and live their mission, success naturally follows. They collaborate and innovate better. They embrace continuous improvement and celebrate measurable progress. Our team helps yours understand its mission, visualize its purpose, and set realistic strategic goals.
Our process
- We work with your executive leadership team to design an engagement process and define desired outcomes.
- We work with your leadership to set clear and measurable goals.
- We facilitate strategic planning sessions to solicit, develop, and clarify your goals
and objectives.
- A picture of the organizational environment emerges.
- Leadership realigns resources and services to meet emerging demands.
- We work with your leadership to draft a strategic plan.
- We work with your team to set quantifiable measures of success.
- We work with your team to improve its processes to support your organization’s strategy.
Process alignment: Making jobs easier
Teams struggle when their work processes are not aligned with their organization’s strategic goals. Our team works with yours to align your processes with your strategy. We facilitate conversations to move toward timely, measurable, and achievable objectives. We bring your team onboard by giving them ownership over the process. The end result is that their recommendations and solutions belong to them. They are open to change because the updates will make their jobs easier, enabling them to hit the organization’s strategic goals.
Our process
- Your team identifies success outcomes. We design an analysis process together and set the scope, determine your stakeholders, and identify pain points to correct.
- We work with your team to visualize your existing workflow.
- We work with your team to define the root cause of process pains. If necessary, we conduct problem analysis to understand the bumps in the process.
- We facilitate conversations with your team, helping them build ownership over their proposed solutions.
- We focus your team on the desired future process.
- We provide a recommended implementation plan.
Organizational change: Implementing changes
Our team helps sponsors implement organizational change using the ADKAR (awareness, desire, knowledge, ability, and reinforcement) Model from the Prosci Methodology.
Our process
We prepare your organization for change by:
- Defining your change management strategy.
- Preparing your change management team.
- Developing your sponsorship model.
We help your team manage change by:
- Developing change management plans.
- Implementing plans.
We help you reinforce change by:
- Collecting and analyzing feedback.
- Diagnosing gaps and managing resistance.
- Implementing corrective actions and celebrating success.
Facilitation: Encouraging input
Our facilitation process.
Our team elicits engagement by facilitating effective conversation among all stakeholders. We believe that the best feedback comes from building trust. We do this through active listening and driving toward a shared understanding.
Our process
- We listen and learn.
- We hold a kickoff session to outline your objectives and encourage participation using an agenda and icebreakers.
- Our team and your leadership team agree to design goals.
- We empower your team to provide solutions.
- Our team and your leadership team agree on a proposal.